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Reetu Steve Gupta Hotels Canada
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Stand in Unity — A letter from Reetu Gupta

22 Jun 2020

TORONTO — Reetu Gupta, president and CEO of both Easton’s Group of Hotels and The Gupta Group, shares some personal stories of how discrimination affected her father, herself and the origins of their companies.

Marriott Electrostatic precipitators
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Electrostatic spraying considerations for hotels

09 Jun 2020

Electrostatic Spray (ESS) Disinfection has been a wildly well received PR approach to delivering a safe, disinfected environment for guests for Marriott and other hotels. As the adage goes, “The devil is in the…

Hotels Canada BLLA Ariela Ian Frances Kiradjian
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How travel agents could help save the industry

28 Apr 2020

This isn’t the first time the travel industry has suffered. Traditional travel agents have been in emergency mode many times during the last two decades or so. Frances Kiradjian of BLLA looks at how this could help our…

Eden Textile Masks close up
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PPE availability and supply chain cautions

28 Apr 2020

In response to requests for supply of PPE, Jason Cheskes has spent dozens of hours examining the marketplace to provide hoteliers with up-to-date solutions for these needs. Cheskes suggests operators consider placing…

Hotels Canada COVID 19 Room Service
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Social distancing a chance to rethink service delivery

14 Apr 2020

Once hotels start to resume operations, they may want to rethink service delivery, notes Peter Mitham. This could mean leveraging technology to limit face-to-face interactions with guests, or reducing seat counts in…

Hotels Canada COVID 19 Anton Zilberberg
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Why guest screening is essential in COVID‑19

13 Apr 2020

COVID-19 brings new threats to hotels. The low average daily rates caused by the virus tend to attract high-risk guests or those looking to exploit hoteliers. To stay protected during these uncertain times, it’s crucial…

Getty Images 1270469852
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A Reason for Hope – Tourism 2.0

01 Apr 2020

In spite of the hardships around us all, Joe Baker of Centennial College has never before seen the kinds of unity he is seeing now. Industry and government messages are crystal clear – the tourism industry is vital to…

CLN front desk health
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Communications tips for a pandemic

24 Mar 2020

By David Eisenstadt and Carol Merry The rapid spread of the coronavirus have required that companies the world over quickly prepare communications strategies for their various stakeholder audiences, with a focus on…

Hotels Canada Kids Menus Intro
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Kids’ menu: beyond nuggets and fries

05 Mar 2020

It’s no surprise that consumer eating habits continue to evolve over time. These changes are insightful for hotels and resorts in planning their food and beverage programs in particular. One demographic that frequently…

42cdc58c89ef537d65d303cc9ed08374
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Honeywell updates its INNcontrol 5 platform

14 Jan 2020

INNCOM by Honeywell unveiled key upgrades to its cloud-based INNcontrol 5 platform that will provide hoteliers with a way to quantify their guests' experiences. Key advancements include spanning multiple properties…

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