Rather than putting resources into campaign-style ad buys at specific times of the year, RTO12 began investing its energy and creativity into a content marketing strategy that runs throughout the year.

Increasingly sophisticated technology is helping hotel operators manage their guest payment and credit processes more securely and efficiently.

A property’s gym and any other associated sports facilities are often neglected, so here are eight ways to give them a new burst of energy.

Value engineering is the systematic process of attempting to reduce costs without compromising on quality.

Six categories of “Traveller Tribes” that are set to emerge or grow based around traveller desires, needs and behaviours instead of traditional demographics such as gen

TORONTO — InterContinental Hotels Group (IHG) announced on Nov. 17 the appointment of Michelle Dias as Canadian marketing manager, public relations and commu

MONTREAL — Jacinthe Ladouceur is vice-president and general manager of American Express Global Business Travel (GBT), based in Montreal.