Pest Practices
New equipment and technology, and improved procedures, are helping hoteliers combat pesky critters.
New equipment and technology, and improved procedures, are helping hoteliers combat pesky critters.
2016 was a record year for hotel investment in Canada with total transaction volume approaching $4.0 billion.
Customer service is dying a slow and painful death. In some cases, it stems from having lost sight of taking care of our customers in the wake of operating our day-to-day business (now there’s some irony for you).
TORONTO — Centennial College has named Michael Bertuzzi to the School of Hospitality, Tourism and Culinary Arts as its newest professor, it was announced Feb. 2.
VANCOUVER — The Westin Bayshore, Vancouver has named Martin L. Leclerc its new general manager, it was announced Feb. 9.
CALGARY — Superior Lodging Development TL Corp. announced on Feb. 6 the appointment of Kathrin Jin to the position of director of national sales for Travelodge Canada and announced on Jan. 31 the appointment of Simon…
MINNEAPOLIS, MN — Carlson Hotels Inc. has appointed Federico González Tejera as CEO, effective Feb. 1, it was announced Jan. 26.
MONTREAL — W Montréal Hotel announced on Jan. 12 the appointment of Christina Poon as general manager.
TORONTO — Peter Sellick has been named regional sales manager, Western Canada, it was announced Jan. 4.
PHOENIX, Ariz. — Best Western Hotels & Resorts announced in late December the promotion of Ron Pohl to senior vice-president and chief operations officer.
W Calgary, JW Marriott and Autograph Collection hotel to anchor landmark $1.47B development in Culture + Entertainment District
More than 350 delegates from across Canada’s hotel sector gathered in Ottawa on June 16 and 17 for the Hotel Association of Canada’s (HAC) national conference. Held at The Westin Ottawa, the annual gathering brought…
IHG Hotels & Resorts is introducing its voco hotels brand to the Canadian market with three upcoming properties in Montreal, Niagara Falls, and Toronto. The announcement marks the premium brand’s entry into Canada…
Atlific Hotels’ managed property, Element Vancouver Metrotown, has completed a top-to-bottom renovation of its public spaces and a refresh of its guest rooms as the hotel celebrates its ten-year anniversary.