TORONTO — He raised participation in the employee engagement survey from 48 to 98%, delivered Silver Certification from EarthCheck, and is now the hotel's Health & Wellness Manager.

Marriott's Convention & Resort Network has a number of historic hotels that offer meeting planners exceptional meeting and group facilities — with a past that will pique the interest of guests.

ATLANTA — Hotel Equities, an Atlanta-based company, takes over management of two Edmonton Marriotts this week. But that's just the first step in its plans for Canada.

Chef Andre Walker joins Sheraton Centre Hotel. CHI promotes Brian Kirkland. Accor's Sara Glenn joins HAC Board. Jeff Hyslop now at InnVest as SVP Asset Management. Robin Cumine is GM, River Cree Resort and Casino.

Xeros, the laundry company that uses polymer beads, now provides members with ‘open source’ access to designs for a simple pedestal compatible with nearly any size or brand of commercial washer.

Nobody knows a clean room better than Leea Hartley, executive housekeeper at the Days Inn Victoria Uptown. When it comes to loyalty and dedication, Leea is in a league of her own, having worked at the hotel for the last…

Phil Cordell has a new role at Hilton. Dorothy Easton joins go2HR as policy analyst. David Gabri retires from Associated Hotels of the World; Josh Lesnick part of succession plan.

MONTREAL — HVS Canada has opened a Montreal office headed up by Monique Rosszell, and Ayda Chamcham, who joined the company recently. HVS has other Canadian offices in Toronto, Calgary and Vancouver.

In marketing terms, your company's Net Promoter Score indicates your customers' willingness to recommend your products and services. Bringing this concept closer to home, ever wondered how likely people are to recommend…

Jens Moesker now Fairmont's regional VP Pacific Northwest and GM Fairmont Pacific Rim. Xavier Icardo now with MasterBUILT. Peter Parmar at PHI Hotel Group. Jordan McKay joins Green Key Global. Jeff Park and Todd Baril…