OTTAWA — The Hotel Association of Canada (HAC) is pleased to announce Alison Evans as interim president. Evans fills this appointment as Susie Grynol, president of HAC, prepares for maternity leave in August.

Hotels offering something new or different. Mugs and Flags at Chipman Hill Suites. Restored Monastery offers Regeneration Packages. Grail Springs hosts #WeAreTheChange Summer Festival.

Breakdowns do happen and understanding that these situations do occur is the first step to turning them around. These situations are uncomfortable, but, by taking the right steps, complaints can be ironed out and even…

Super 8 congratulates 34 Pride of Super 8 winners. Bartending skills of members of the ORHMA were put to the test at the Nottawasaga Inn on June 19, following the association's Annual General Meeting.

go2HR has a new board. Hilton Garden Inn/Homewood Ottawa Downtown announce new sales team: LA Palomar, Monica Hailstone and Julie Aziz. Danielle Stothers now general manager of SookePoint Ocean Cottage Resort.

PHOENIX — Sean Shannon and Ralph Singer have joined Best Western in two newly-created positions. They are looking to expand the BW Premier Collection and BW Signature Collection.

Fentanyl is around 20 to 40 times more toxic than heroin and 50 to 100 times more toxic than morphine. That's why you should train all employees to recognize illicit drug use, production, and paraphernalia.

MONTREAL — Bee + Hive, a not-for-profit global sustainable tourism association based in Canada, unites hotels, restaurants and parks that embrace sustainable practices and experiences.

Enney Hoang, Jody Larose promoted at Big Picture Conferences. Larry Sims and Amanda Marcello now COO and SVP at RLH Corp. Linda Hartwell joins CSED. Sean Shannon at Best Western. Darlene Grant Fiander chairs Tourism HR…

TORONTO — Realstar Hospitality announced that 54 Days Inn by Wyndham locations across Canada received a Guest Review Award for 2017 from Booking.com, and 31 received the 2018 TripAdvisor Certificate of Excellence.