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Dr Bonnie Henry and Adrian Dix announce backup medical facilities on Monday 1
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Repurposing hospitality spaces during COVID‑19

CANADA — The Vancouver Convention Centre will be used as a hospital; Quebec and Ontario governments are working toward use of hotels as hospitals; and the Canadian Navy is seeking a Halifax hotel to house troops.

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A Reason for Hope – Tourism 2.0

In spite of the hardships around us all, Joe Baker of Centennial College has never before seen the kinds of unity he is seeing now. Industry and government messages are crystal clear – the tourism industry is vital to…

Hotels Canada Suraj and Reetu Gupta 2
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Good news stories amid the pandemic

CANADA — Hotels have their windows lit up to form the shape of hearts. Easton’s Group has started Project Kindness by delivering excess food from hotels to those in need. And both Accent Inns and Amexon are among the…

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Introducing the Canadian Hotel Advisor Collective

OTTAWA — The Canadian Hotel Advisor Collective has been formed to filter, funnel and direct timely, useful information as a response to the impact of COVID-19 on our industry. CHAC was jointly formed by leading Canadian…

Greg Klassen
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Preparing for a post‑Coronavirus future

Greg Klassen of Twenty31 Consulting says we are in Phase One of a three-phase process. We don’t know when Phase One: Peak COVID-19 will end. We will soon have to rethink what our tourism industry will look like in Phase…

Pooja Mahajan Rajmohan
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PEOPLE March 24, 2020

Madone Pelan is the new general manager of the Oak Bay Beach Hotel in Oak Bay, B.C. Pelan brings more than 25 years of experience to her new role. She originally joined the Oak Bay Beach Hotel in 2015 as its sales and…

Fairfield by Marriott Newmarket
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OPENINGS, SALES AND RENOS March 24, 2020

Newmarket gains a Marriott Fairfield Inn & Suites NEWMARKET, Ont. – Marriott Fairfield Inn & Suites is the new flag atop the 100-room hotel formerly known as the Holiday Inn Express in Newmarket, Ontario. CFO…

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Communications tips for a pandemic

By David Eisenstadt and Carol Merry The rapid spread of the coronavirus have required that companies the world over quickly prepare communications strategies for their various stakeholder audiences, with a focus on…

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Redesign spices up a heritage hotel

By Peter Mitham VANCOUVER – A city’s oldest buildings are among its greatest assets, giving it character and building continuity between past and present. Repurposing existing buildings also gives cities an opportunity…

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Business continuity a critical issue for hotels

By Peter Mitham OTTAWA – Summer travellers typically kick off the summer on May 24, but in many provinces this year, public health orders will prevent them from going too far – and if they do go, they’ll have to do so…