Chris Austin joined Opal Hospitality as director of operations in May of this year.
Austin’s previous roles include regional director of operations at Inspiration Group of Companies, general manager at TownePlace Suites by Marriott, Petawawa, Ontario, general manager at Guelph’s Royal Brock Hotel, general manager at Days Inn by Wyndham Guelph, and conference manager at Best Western Plus Royal Brock Hotel and Conference Centre.
Choice Hotels International Inc. has acquired the remaining 50 per cent stake in Choice Hotels Canada from joint‑venture partner InnVest Hotels, moving from a master franchising model to full direct franchising in…
Pacific Reach Properties and the Dilawri Group of Companies have acquired The Ritz-Carlton, Toronto, one of Canada’s best-known luxury hotels, in a joint partnership. The property will continue to operate under the…
Banff Caribou Properties has opened two new four‑star hotels, Hotel Canoe & Suites and The Otter Hotel, on the site of the former Inns of Banff, creating two distinct offerings in the town’s redeveloped Uptown…
Artificial intelligence and robotics are reshaping the hotel industry, with automation delivering cost savings of up to 40 per cent and boosting guest satisfaction, according to a report from NetworkNewsWire.
