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COMMENT: Building The Heart of Canmore

14 Apr 2019

CANMORE, Alta. — Think Intrawest meets Zita Cobb of Fogo Island. A planned mountain community like Blue Mountain, Whistler or Tremblant, with the local touch like Cobb's on Fogo Island. Meet Frank Kernick's Spring Creek…

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What to do about those Labour Shortages

08 Apr 2019

RAMARA, Ont. — Brody Purser of Deerhurst Resort, Peter Watson of Loube Hospitality Resources and Benjamin Guth of Mobilize pondered ways to deal with persistent labour shortages. Involvement with colleges is key and…

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IDEAS THAT WORK update March 26, 2019

25 Mar 2019

How many plugs and USBs does your hotel have? Using leftover material to make bags. Cute placemats! Instagrammable teacup chandelier. Deliver an eco-friendly message — Straws suck! An easy way to measure drinks.

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Things you don't know about sex trafficking

21 Mar 2019

TORONTO — The hotel industry has a unique and important role to play in the fight against sex trafficking. Hotel employees are often in the best position to see potential signs if they know what to look for.

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Palliser's first new restaurant concept in 60 years

26 Feb 2019

CALGARY — The venerable Fairmont Palliser hotel has launched a new restaurant concept, the Hawthorn Dining Room and Bar, with decor described as “modern vintage” with a lobby bar revival.

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Creating one‑of‑a‑kind brews at Sheraton San Diego

25 Feb 2019

SAN DIEGO, Calif. — Scott Shumate of the Sheraton San Diego Hotel & Marina realized he had 10 seconds after guests left the elevator to get them into his restaurant. His solution: one-of-a-kind beers.

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Clearing the cannabis haze: Safety is still paramount

24 Jan 2019

Legalization of cannabis has raised concerns about workplace safety. A recent labour arbitration decision out of Atlantic Canada may, however, help to clarify the law around accommodating employees who use medical…

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Piranha T10 system saves Lake Louise Inn energy, water

07 Jan 2019

LAKE LOUISE, Alta. — Lake Louise Inn, managed by Atlific Hotels, is saving energy, water and waste by being the first hotel in the world to employ a SHARC Energy System Piranha

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What's new from Expedia Partner Central

07 Jan 2019

TORONTO—Expedia is a company based on constant A-B testing, and it has come up with a number of ways to help hotel partners, including a sophisticated rate-setting system and integration with Amazon's Alexa and Google.

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Hotels find alternatives to bottles and straws

08 Dec 2018

IHG will remove all plastic straws from its global network of hotels by the end of next year, and sustainability-minded hotels are finding alternatives to single-use plastic bottles, including reusable bottles and water…

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