Intelligence

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Intelligence

Top 10 principles of Privacy Practices

SASKATOON — Lawyer and corporate director Patricia McLeod gave Saskatchewan hoteliers a toolbox to help them navigate the world of compliance with Privacy Legislation and gave tips on preventing cyber security breaches.

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Intelligence

Combatting bed bugs ahead of travel season

A nightmare for guests and hotel managers alike, bed bugs are biting into business – in more ways than one. A bed bug sighting is the number one reason a guest would switch hotels immediately.

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Intelligence

Johnson's magic resonates with hoteliers

LAS VEGAS — Earvin “Magic” Johnson shared lessons from his basketball career with more than 6,000 delegates to the Choice Hotels International Conference in Las Vegas this month.

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Intelligence

Fairmont Mont Tremblant's DesignAgency makeover

Inspired by Fairmont's reputation for luxury and service, and themes of European chic and alpine glamour, DesignAgency upgraded the hotel's public space with exciting hospitality environments.

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Intelligence

A visit to Marriott Head Office

BETHESDA, Md. — Veteran hotelier Frank Vismeg provides a first-hand look and some photos from Marriott International's three-day Executive Orientation program, held at the company's headquarters in Bethesda, Md.

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Intelligence

BEFORE AND AFTER: Delta Dartmouth

Delta Hotels by Marriott Dartmouth received the HVS Most Impressive Hotel Repositioning Award from the Hotel Association of Canada, going from an outdated mid-range property into a 174-room contemporary corporate-class…

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Intelligence

HAC: new look and new travel survey

TORONTO — Both Green Key and the HAC have a new corporate look, Nik Nanos has reformatted the Canadian Travel Intentions Survey and David Allison tossed the idea of generational marketing out the window, advocating…

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Intelligence

Exceptional meetings at historic hotels

Marriott's Convention & Resort Network has a number of historic hotels that offer meeting planners exceptional meeting and group facilities — with a past that will pique the interest of guests.