Hotels are wooing customers with a better guest experience, instant rewards, ease of use, points that never expire and partnerships with the OTAs.

COLUMBUS, OHIO — Economy hotel chain Red Roof has promoted Neil Scott to vice-president of sales and operations, a dedicated position focused on accelerating the company’s expansion into Canada, it was announced May 10.

OTTAWA – The Hotel Association of Canada (HAC) has appointed Alana Baker director of government relations, it was announced April 25.

TORONTO — Cushman & Wakefield has bolstered its hotel valuation team with the additions of Brian Flood, Cindy Schoenauer and Vanessa Boland, it was announced April 13.

China’s growth story is historic in its speed and magnitude and is set to continue its record-breaking trajectory in the long term. This makes the understanding of Chinese-Canadian hotel deals crucial in today’s…

From terrorism liability, which is increasingly required by U.S.-based chains, to specific requirements for those who have shuttle services or spas, it’s important to deal with an insurance broker who knows the hotel…

The impact of Airbnb on the hotel business is difficult to measure. Airbnb-sponsored reports suggest there is only a marginal impact on hotels, whereas lodging industry-sponsored reports suggest the opposite.

While no one has a crystal ball regarding future interest rates, Mark Kay says his primary focus is to work with hoteliers’ portfolio of assets, providing strategies on each asset as it enters a different life stage.

SPOKANE, Wash. — Red Lion Hotels Corporation (RLHC) has appointed Douglas L. Ludwig as its new executive vice-president, chief financial officer and treasurer, it was announced March 20.

ST. JOHN’S, NL — Alt Hotel St. John’s has named Jane Kingston as its new general manager, it was announced March 7.