New York based owner and branded operator, Loews Hotels & Co, has appointed Dan Flannery as its chief operating officer (COO.)
Flannery will draw on more than four decades of hospitality industry experience to lead all aspects of Operations for the 25-hotel company.
As COO, he is responsible for developing and implementing strategies to enhance operational efficiency, improve guest experiences and drive overall business growth. Flannery’s focus is rooted in delivering exceptional service, optimizing business unit profitability, along with ensuring seamless alignment and execution of strategic imperatives across the organization.
Most recently, he was the CEO of Cape Resorts, where he worked for close to two years. He also created and launched the EDITION luxury lifestyle brand with the hotelier, Ian Schrager. He also held regional and general manager responsibilities for The Ritz-Carlton Hotel Company for its Northeast U.S. hotels, including the Ritz-Carlton New York, Central Park — and has held roles at Langham Hospitality Group, Morgans Hotel Group and NY Marriott Downtown at Marriott International.
Furthermore, he is also currently on The Industry Advisory Board for Pennsylvania State University School of Hospitality Management — and previously served on the Advisory Board Executive Committee for the New York University, Tisch Center for Hospitality, Tourism and Sports Management; and on the Dean’s Advisory Council for the Robert H. Smith Business School at the University of Maryland.
Throughout his time in the industry, he has been recognized as “Hospitality Professional of the Year” by the Food and Beverage Association of New York City, “Operations Executive of the Year” by the Hotel Sales and Marketing Association International (HSMAI), and Luxury Travel Advisor Magazine declared him “Top General Manager in the World” in 2008.
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