Warwick Hotels & Resorts (WHR) has opened its first property in Canada with Warwick Le Crystal – Montréal.
Ethical issues in tourism and hospitality during the pandemic: Expert panel
The Canadian Centre for Ethics & Corporate Policy presents a panel on ‘Ethical Issues in Tourism and Hospitality During the Pandemic.’
On Tuesday, February 15, 2022, from 1:00-2:00 p.m., the Canadian Centre for Ethics & Corporate Policy will present a panel of leaders in the Tourism and Hospitality sector to discuss ‘Ethical Issues in Tourism and Hospitality During the Pandemic.’
The COVID-19 pandemic has highlighted a number of ethical issues for these industries, including:
- The health and safety of front-line hospitality and tourism workers, including mental health concerns.
- Fair compensation of hospitality and tourism workers for additional risks and responsibilities.
- COVID precautions (health) for customers of hotels and restaurants.
- Customers cancelling reservations have expected refunds to be full and swift, which has not always happened.
- Front-line workers may have been asked to enforce COVID-related restrictions on customer behaviour.
- Job security for front-line workers as a challenge, as restaurants and hotels shift gears, adapted, and in many cases closed either temporarily or permanently.
- The changing role of “gig economy” workers in these industries
- Vaccination policies and other precautions when government policy & public-health guidance has varied.