“It was an absolute pleasure to be there to see her bright smile and heartfelt reaction when she was honoured with the award. Élisabeth always strives to provide remarkable customer service, and can be found singing in her Innu language while serving breakfast to hotel guests at the Quality Inn in Sept-Iles, QC,” said Brian Leon, president of Choice Hotels Canada.
Choice Hotels Canada launched the annual Spirit of Hospitality Award in 2020 in honour of Mark Pearce, the senior vice president of Choice’s International Division, whose passion and enthusiasm for hospitality was undeniable.