Canada hotels record first occupancy decline in three months
After three consecutive months of year-over-year increases, Canada’s hotel industry recorded a decline in occupancy, according to CoStar’s July 2024 data.
On August 30th, hotel workers in three major Quebec cities—Montreal, Quebec City, and Sherbrooke—reportedly launched a 24-hour walkout to demand better working conditions and fair contract negotiations.
The protest, organized by the Confédération des syndicats nationaux (CSN), represents approximately 1,700 workers across 24 hotels who are pushing for increased wages, better benefits, and improved job security.
This latest action marks the second walkout in less than a month, following a similar 24-hour strike earlier in August. Union representatives argue that hotel workers, many of whom faced layoffs and reduced hours during the COVID-19 pandemic, have yet to see any substantial improvements in their working conditions despite the hospitality sector's ongoing recovery. The workers are calling for wage increases to keep pace with inflation, more comprehensive health benefits, and stronger protections against job insecurity, especially for part-time and seasonal employees.
The union is also pressing for better work-life balance provisions, including more predictable schedules and limits on mandatory overtime. While some hotels have made progress in negotiations with the union, others have reached an impasse, prompting the coordinated strike action.
While both sides acknowledge the need for further negotiations, there is currently no resolution in sight. Union representatives have hinted that further actions could follow if their demands are not met, potentially escalating the conflict during Quebec's busy fall tourism season.
This labour dispute comes at a time when the hospitality industry is grappling with staffing shortages and a competitive labour market, which has put additional pressure on hotel operators to reach agreements that will attract and retain workers. For now, the walkout serves as a stark reminder of the challenges facing hotel employees and employers alike in the post-pandemic recovery landscape.
After three consecutive months of year-over-year increases, Canada’s hotel industry recorded a decline in occupancy, according to CoStar’s July 2024 data.
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