TORONTO — Choice Hotels Canada has announced the national winners of its prestigious APEX Awards (Awards for Property Excellence) at the 2018 Choice Hotels Canada Fall Conference in Niagara Falls, Ontario.
TORONTO —Choice Hotels Canada has announced the national winners of its prestigious APEX Awards (Awards for Property Excellence) at the 2018 Choice Hotels Canada Fall Conference in Niagara Falls, Ontario.
Twelve top performing properties across the country were awarded national APEX Awards, which recognize stellar performance, ongoing commitment to guest service and community leadership. Sixteen additional regional awards were also given out, recognizing customer satisfaction and loyalty, as well as revenue growth.
“Since we started handing out APEX Awards in 2010, our hotels have continually raised the bar and this year is no exception,” says Brian Leon, president, Choice Hotels Canada. “We are so impressed by the incredible work our franchisees achieve at the hotel level and how their efforts consistently translate into hospitality excellence.”
The 2018 national APEX winners include:
Highest Guest Satisfaction (Top LTR): Comfort Inn, Sturgeon Falls, Ont.
From left: Tammy Cayen, assistant general manager and Tina Halvorsen, general manager, Comfort Sturgeon Falls, Ont., and Brendan Gibney, Choice Hotels Canada.
Greatest RevPAR Growth: Comfort Inn & Suites, Collingwood, ON
Sharif Khair (right), general manager, Comfort Inn & Suites Collingwood, Ont. with Brendan Gibney.
Highest Choice Privileges Elite Recognition: Comfort Inn & Suites, Salmon Arm, BC
Julie Chan-McConnell, Choice Hotels Canada, with – Jill Power (GM), Comfort Inn & Suites Salmon Arm, B.C.
Highest Choice Privileges Enroller Rate: Comfort Inn Downtown, Vancouver, BC
Sales Excellence Award: Quality Inn & Conference Centre, Red Deer, AB
Renovation of the Year Award: Comfort Inn Toronto North, ON
Brendan Gibney, Choice Hotels Canada, with Monisha Aurora, general manager, Comfort Inn Toronto North.
Leader of the Year Award: Alexandre Audet, General Manager, Quality Inn & Suites, Val‑d’Or, Que.
Brian Leon, president, Choice Hotels Canada, with Alexandre Audet, general manager, Quality Inn & Suites, Val D’Or, Que.
Best New Entry – New Build Mid-Market Brands: Comfort Inn & Suites, North Battleford, Sask.
Brian Leon with Charlene Coles (Billy’s wife), Cheryl Warner, Manager Franchise support, Choice Canada, and owner Billy Coles.
Best New Entry – Conversion Mid-Market Brands: Quality Inn & Suites, Bathurst, NB
Brian Leon with Sangeeta Seth (Vinayak’s wife) and Vinayak Seth (owner), Quality Inn & Suites, Bathurst, N.B.
Best New Entry – Economy Brands: Econo Lodge, Regina, SK
Best New Entry – Ascend Hotel Collection: The Champlain Waterfront Hotel, an Ascend Hotel Collection member, Orillia, ON
From left: Brian Leon, Christine Melnyk (executive director of operations, Sunray Group), Ray Gupta (Sunray Group), Sandeep Gupta (Sunray Group), owners of The Champlain Waterfront Hotel, an Ascend Collection member hotel, Orillia, Ont.
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