2024 Guest satisfaction award winners honoured by Choice Hotels Canada

The award tiers, Platinum and Gold, are determined largely by verified customer feedback through guest insight surveys and likelihood to recommend scores. Additional criteria includes quality assurance reviews and overall good standing in the Choice Hotels Canada system of over 330 operating hotels from coast to coast.

This year there are nine Platinum Award winners and 22 Gold winners spanning coast to coast from Campbell River, British Columbia, to Clarenville, Newfoundland. Platinum winners are among the top three per cent of hotels and truly represent the best of the best in the Choice Hotels Canada portfolio. Gold winners, also standout properties, are among the top four to 10 per cent.

“To qualify for these awards, the winners have worked tirelessly day in and day out to deliver exceptional guest service experiences,” says Brian Leon, CEO of Choice Hotels Canada. “This is especially true this past year as the demand for travel continued to increase.”

Below is the full list of the 2024 Platinum and Gold Guest Satisfaction Award recipients:

Platinum Recipients:

Ascend Hotel Collection

• Halifax Tower Hotel & Conference Centre, Halifax, N.S.

Midscale Brands - Urban

• Quality Inn & Suites, Lévis, Que.

• Comfort Inn & Suites, Terrace, B.C.

Midscale Brands - Suburban

• Quality Suites, Drummondville, Québec

• Quality Inn & Suites, Petawawa, Ont.

• Quality Inn & Suites, Matane, Que.

• Quality Inn & Suites, Mont-Joli, Que.

• Quality Inn & Suites, Val-d’Or, Que.

Economy Brands

• Econo Lodge, Taber, Alta.

Gold Recipients:

Ascend Hotel Collection

• Bayside Resort, Parksville, B.C.

Midscale Brands – Urban

• Quality Inn & Suites Amsterdam, Fredericton, N.B.

• Comfort Inn & Suites, North Battleford, Sask.

• Quality Inn & Suites, Charlottetown, P.E.I.

• Sleep Inn & Suites, Québec City East

• Quality Hotel & Conference Centre, Edmundston, N.B.

• Comfort Inn & Suites, Kingston, Ont.

• Clarion Pointe, Québec Airport

Midscale Brands – Suburban

• Quality Inn Waddling Dog, Saanichton, B.C.

• Quality Inn & Suites, Lethbridge, Alta.

• Quality Inn & Suites, Victoriaville, Que.

• Quality Inn, Rouyn-Noranda, Que.

• Comfort Inn, Rouyn-Noranda, Que.

• Comfort Inn & Suites, Campbell River, B.C.

• Quality Inn, Leamington, Ont.

• Comfort Inn & Suites, Red Deer, AlTA.

• Comfort Inn, Sturgeon Falls, Ont.

• Comfort Inn & Suites, Valemount, B.C.

• Quality Hotel, Clarenville, N.L.

• Quality Inn & Suites, Rimbey, Alta.

Economy Stay Brands

• Econo Lodge, Edson, Alta.

• Econo Lodge, Fox Creek, Alta.